How to Return or Exchange?

To return or exchange products purchased through an e-commerce platform, please follow the designated procedures provided by the platform. Products Purchased Directly from Our Official Website Please contact the PAPILLON DOUX customer service center via email at pd.papillondoux@gmail.com within 7 days of receiving the products. A representative will arrange for a courier service to pick up the products from your designated address at no cost to you. When returning the product, please use the original packaging box to securely package the item you wish to return or exchange, and hand it over to the designated courier service. If the original box is lost, please use another sturdy box to package the item securely before sending it back.